Security & privacy

Can I order safely from directcases.com?

Yes. Our whole website uses an SSL certificate. You can see this by the padlock in your browser's address bar. It means the connection between your device and our server is encrypted, so others cannot read the data you send us.

How is my payment secured?

Payments on directcases.com are handled by Mollie, a specialist in online payments. Mollie holds a payment services (PSD) licence issued by De Nederlandsche Bank, the Dutch central bank. You pay in Mollie's secure payment environment with one of the payment methods shown at checkout.

What do you do with my personal data?

RR Commerce Europe B.V., the company behind directcases.com, is responsible for your personal data. We only use it for the purposes described in our privacy policy, such as delivering your order and helping you with a return. We do not sell your data. Read our cookie policy to see which cookies we use and how you change your choice.

Questions about privacy? Email our privacy team at dpo@rrcommerce.com.

How do reviews work?

Only customers who have ordered from us can write a product review on our shop. After an order, you may also receive an email invitation to review directcases.com through Trusted Shops. This is how we make sure reviews come from real customers. Read how we collect and check reviews in our review terms and on our Trusted Shops page.

Which terms apply to my order?

Our terms & conditions explain how ordering, delivery, returns, your right of withdrawal and the legal guarantee work.